TrusTrace

The challenge

Dummy content — replace with your real story. Global brands needed to trace materials across thousands of suppliers, but the existing tooling was fragmented, slow, and mistrusted by the very people expected to feed it data.

The design challenge: make compliance workflows feel effortless for suppliers in 40+ countries while giving brand teams audit-grade confidence in every data point.

The approach

Dummy content — replace. Led discovery with supplier-side users across three continents, mapping the friction that caused data drop-off. Rebuilt the core traceability flows around progressive disclosure so first-time suppliers could complete onboarding without training.

Established a design system that let feature teams ship consistently — tokens, patterns, and documentation adopted across the entire product organization.

The outcome

Dummy content — replace. The redesigned flows lifted user engagement 35% and cut supplier onboarding time dramatically. The platform now processes 20M+ transactions monthly for brands including Nike and Adidas.